For non-Muslim friends who really want to understand what makes Muslims and Islam tick, here's a really good one; in fact, one I have been strongly recommending that Muslims also sit down and really listen to, as well. There is a lot Hamza Yousuf says/reminds us that we often don't live up--or even remember.
What I am talking about is an interview of Hamza Yusuf Hanson, who one of the most respected (by people like me) Muslim Scholars in North America of ANY background or stripe. The good thing about him is that he is really well-read and -informed about both the Islamic and Western body of knowledge, culture and history and makes it a point to draw parallels and point out similiarities that help in understanding world history as the one whole (mess?) that it is: